Privacy Policy — CleanerZ Consumers

1. Information We Collect

Personal Identifiers – name, email, phone number, and address.
Booking Information – requested services, schedule, and booking history.
Payment Information – billing details and transaction records.
Technical Data – IP address, browser type, device ID, cookies, and usage logs.
Location Data – when using location-based service features.

2. How We Use Your Information

To process bookings and payments.
To connect you with service providers.
To send notifications and updates about your services.
To improve platform functionality and user experience.
To comply with legal, financial, and regulatory obligations.

3. Data Sharing

With Service Providers to fulfill your cleaning service requests.
With Payment Partners for transaction processing.
With Legal Authorities when required by applicable law.

CleanerZ does not sell or rent consumer data.

4. Your Rights

You may request access, correction, deletion, or restriction of your personal data in compliance with applicable laws (such as GDPR or CCPA). Contact us to exercise your rights.

5. Data Security

We apply administrative, technical, and physical security measures to protect your information. However, no system is completely immune from security risks.

6. Data Retention

Your information is retained as long as required to provide services or fulfill legal obligations.

7. Children’s Privacy

CleanerZ services are not intended for individuals under 18. We do not knowingly collect information from minors.

8. Updates

We may update this Privacy Policy periodically. The “Last Updated” date will indicate the latest changes.

9. Contact Us

If you have any questions, contact us at info@cleanerzapp.com.

Privacy Policy — CleanerZ Providers

1. Information We Collect

Personal Details – name, email, phone, business name, and address.
Professional Information – certifications, experience, and service areas.
Financial Information – bank details for payouts and tax documentation.
Usage & Technical Data – login details, app usage, IP, and device info.
Verification Data – government IDs or business registration documents.

2. How We Use Provider Information

To verify provider identity and eligibility.
To manage bookings, schedules, and earnings.
To communicate about consumer requests and account updates.
To process payments and maintain financial records.
To improve platform reliability and compliance with regulations.

3. Data Sharing

With Consumers to fulfill service requests.
With Payment Partners for payouts and processing.
With Background Check Services where required by law.
With Authorities to meet compliance obligations.

4. Provider Rights

Providers may access, modify, or delete their data subject to legal retention requirements. Contact CleanerZ Support to request data actions.

5. Data Security

We employ industry-standard measures to safeguard provider information, including encryption and restricted system access.

6. Data Retention

Data is retained for as long as necessary to support operations, tax reporting, and regulatory compliance.

7. Updates

CleanerZ may update this policy periodically. Continued use of the platform indicates acceptance of revised terms.

8. Contact

For privacy questions, contact info@cleanerzapp.com.